Upcoming Webinars

DevOps – 15 Essential Practices & An Assessment Tool!

George Spalding – Pink Elephant
George Spalding

Executive Vice President, Pink Elephant

Date: Friday, May 17, 2019
Time: 9:00 AM PT | 12:00 PM ET

Pink’s DevOps Essentials certification course is different – and better than all others!

Why? Because it is THE ONLY one that extols the virtues of “Integrated Service Management” and includes Lean, Agile, ITIL, and the ‘full stack’ of culture/people, practices, and automation.

One-of-a-Kind Webinar

This DevOps focused webinar profiles Pink’s very popular course and reviews what it really means for IT to be business-focused and business-minded. Get very real, very specific, and learn about an assessment tool to help you identify immediate changes and quick wins.

Tune in to the webinar to hear George discuss the real importance of DevOps in your organization, in your career, and the various ways you can learn more to drive business value!

Top 5 Skills For “Lean” Leaders

Gary Case – Pink Elephant
Gary Case

Principal Consultant, Pink Elephant

Date: Thursday, May 30, 2019
Time: 10:00 AM MYT/SGT

“Lean thinking” is a growing movement that is already transforming the way many organisations function. But, how do you implement it successfully and what skills are required to do it? To execute the Lean principles of continuous improvement, respect for people and the eagle-eyed focus on delivering customer value, organisations must rethink “old world” leadership and management practices that have guided them for many, many years. For Lean to be highly effective, it requires leaders to move beyond the more traditional skills of supervising and directing, and instead calls for them to adapt to roles of teachers, coaches and champions of change who lead by example.

In a compelling webinar, Gary will take excerpts from Pink’s Lean Leadership certification course, together with his own views based on three decades as a senior consultant to present the top 5 skills needed for Lean leaders to truly be successful in applying the principles of Lean management.

And that's not all! All webinar attendees will be entered in a draw to win one FREE Lean IT Foundation certification course registration will be drawn at the end of the webinar).

Incident Management – IT Just Keeps Getting Better

Matthew Bowles – Pink Elephant Brian Curry – Pink Elephant
Matthew Bowles & Brian Curry

Date: Friday, May 31, 2019
Time: 12:00 AM MYT/SGT

They’re back – the industry’s favorite IT Service Management duo. Matt and Brian will be continuing their ITIL® process management series in this enlightening two-part webinar. They will explore ITIL's Incident Management process. Matt will explain why it is one of the key processes involved in successful Service Management, not just in terms of getting users back to work quickly. Incident Management can be a powerful driver for effective improvements through Problem Management and ultimately through improvement of our Development and Release processes.

In part two, Brian will profile PinkATLAS™. This valuable resource is your 'consultant in a box'! It’s an online resource containing hundreds of documents, templates, process maps, webinars, podcasts, how-to checklists, and more. Matt and Brian will show you how you can use PinkATLAS to successfully implement Incident Management in your organisation.