Problem Management: Root Cause Analysis Specialist
/en-US/Course/Problem-Management-Root-Cause-Analysis
This interactive workshop will provide you with a practical, structured approach to applying established root cause analysis principles and techniques in order ...
PinkBASELINE – ITSM Process Capability Assessment - Pink Elephant
/en-US/Consulting/PinkBASELINE
A workshop-based, fast track approach to conducting an onsite, consultant-led ITSM process assessment, done in six business days.
/en-US/Products/PinkMasterClass-Series
PinkMasterClass is a new series of three-hour workshops where you can learn from the world's very best consultants and trainers on the subjects of leadership, I...
Troy’s Secret Strategies for IT Success through the Service Catalog
/en-US/webinars/Secret-Strategies-IT-Service-Catalog