Customer Service Representative

Privately owned and headquartered in Burlington, Ontario, Pink Elephant is a global leader in providing IT service management consulting, education, and conferences. And we are proud to be celebrating over 40 years as a highly respected pioneer in our field.

Do you enjoy providing excellent customer service while being a collaborative team player who can deal quickly with a variety of complex situations? Are you looking for a new challenge in an exciting work environment?

We are recruiting for an energetic and motivated full-time Customer Service Representative. This is a hands-on role in a complex, multi-national organization and is best suited for individuals with experience in a fast-paced entrepreneurial service environment. The successful incumbent will be responsible for responding to all customer inquires and providing timely service to resolve any questions or issues that includes investigating resolution options, when needed, with internal stakeholders and third-party partners. We are looking for someone with a positive and professional attitude who will ensure dedicated and impeccable customer service.

The position is an office-based role in our Burlington office (QEW and Burloak Drive).





Please forward your resume, together with a cover letter to

Due to the volume of applications, we can only respond to those individuals who are selected for an interview. No agencies please.

Pink Elephant welcomes applications from people with disabilities. Please contact if you require accommodation during the recruitment process.