Upcoming Webinars

See How To Scale Agile Across The Enterprise

ServiceNow – Pink Elephant
Troy DuMoulin with Thom Gray

Pink Elephant | ServiceNow

Date: Wednesday, October 24, 2018
Time: 8:00AM PT | 11:00 AM ET

Scaling agile across the enterprise requires an agile mindset of the people, process, and technology from strategy all the way down to developers. Learn how to empower your most valuable assets–your people–with the right skills, structure, technology, and culture to succeed in the new world of work. Agile principles teach us that team level product backlogs should be groomed and prioritized based on high value work. However, most organizations struggle with how to link strategic planning processes with team-based prioritization, unplanned work, and limited resource capacity.

Join Troy DuMoulin, VP of R&D at Pink Elephant, and Thom Gray, Senior Staff Product Manager at ServiceNow, as they discuss how to close the gap between enterprise strategy and team-based backlogs using integrated planning processes, key stakeholder roles, and visual management tools.

Tales From IT’s Little Shop Of Horrors

George Spalding – Pink Elephant
George Spalding

Executive Vice President,
Pink Elephant

Date: Thursday, October 25, 2018
Time: 9:00AM PT | 12:00 PM ET

Join George as he candidly recalls some of the worst and most ghoulish IT encounters that he’s witnessed in his many decades in the industry. As he shares stories that make you shriek and cringe, he will also discuss how IT departments have (or COULD have) overcome these terrible situations, and how adopting and adapting recognized best practices will help avert many disasters. You’ll leave this webinar inspired to face your challenges head-on and change your potential horror into a success story!

Have your own IT horror story to share? Send it to m.hasan@pinkelephant.com for George to include in this webinar! Don’t worry...no names will be mentioned :)

Wringing More Value Out of Your ITSM Tool

CA Technologies – Pink Elephant
George Spalding with Allen Houpt

Pink Elephant | CA Technologies

Date: Thursday, November 1, 2018
Time: 10:00AM PT | 1:00 PM ET

IT Service Management (ITSM) has a long history of vendors, features, best practices, industry analysts, etc. Likewise, it has a long history in most organizations. But why is it that so few organization have achieved a high level of maturity in ITSM? Why are there so few organizations where ITSM is viewed by executive management, or the business in general, as a mission-critical component to overall business success?

In this session, George Spalding, Executive VP at Pink Elephant, explores some of the key ITSM capabilities organizations love to talk about, that can drive maturity and business value, but so few in reality have effectively implemented. Some, like the CMDB, mobility and self-service, have been around for a decade or more, while others like artificial intelligence, machine learning, natural language processing and big data are relatively new. Listen in and learn how to better embrace these capabilities to drive greater ITSM success, maturity and business value.