Speakers, Tracks, and Session Descriptions

The Evolving Future of IT Service Management

For over 40 years, Pink Elephant has played a major defining role in IT service management. Today, we're focused on how leadership, automation, and AI are reshaping what comes next.

Join Us for a Transformative Experience!

Don’t miss your chance to be part of Pink27, our event’s 30th anniversary celebration, where exploration meets innovation in a uniquely collaborative environment. This is more than just an event; it is a unique industry-best educational experience. It’s an opportunity to immerse yourself in the latest insights and strategies that will shape the future of IT service management. Engage with visionary speakers, gain practical knowledge from esteemed practitioners, and join a community of like-minded professionals dedicated to IT excellence.

This is your invitation to embark on a journey that will not only expand your understanding of ITSM but also empower you to lead your organization through the complexities of change with confidence and creativity.

An Extraordinary Education Experience

Pink has the undisputed reputation for developing an unsurpassed line-up of speakers and meaningful subject matter. As a result of our unwavering commitment, we are very proud to present what is widely acknowledged as the most content-rich IT service management program in the industry. Others try, but no other industry event comes close to matching Pink’s amazing content.

The cutting-edge program includes all things ITSM including Pink Elephant’s industry-first concepts for integrated service management; thought-provoking case studies presented by progressive, forward-thinking IT leaders and practitioners; and the latest business trends from subject matter experts for AI, Lean IT, Agile Scrum, DevOps, business relationship management, organizational change management, experience management, and much more…

Register today and be the catalyst for transformation in your organization.

Join us for our event’s 30th anniversary celebration – the future of IT service management awaits you at Pink27!