Collectively, our highly respected and sought-after consulting team has close to four decades of real-world experience and deep knowledge of business and ITSM best practices. Over these many years, we have helped a multitude of organizations with many different types of process improvement initiatives.
Our approach using The integratedITSM™ System, which promotes integration between IT management and business process, and also integration between key IT service management processes, has proven highly successful.
We provide a full life cycle of solutions in our assessments, strategic planning, implementation, and continuous improvement coaching and guidance. We apply a holistic approach considering the people, process, product, and partner aspects unique to your organization and will transfer knowledge and skills to you and your team, working with you hand-in-hand every step of the way.
Yes, we do this virtually too! We can meet with you onsite at your location or engage with you remotely and virtually – we have had successful results and highly satisfied customers using both approaches.
Contact us at [email protected], 1-888-273-PINK, or the Chat window below to discuss how we can help you with your projects to implement integrated ITSM best practices.
Pink Elephant performs an IT Service Management (ITSM) process maturity assessment using PinkSCAN – an ITSM process assessment methodology and online toolset created by Pink. This consulting service will provide insight into your current process maturity levels along with recommendations for improvement.
PinkREADY is a transformation program, risk identification, and mitigation planning service that enables customers to realize the promised benefits of their programs and projects, avoid unnecessary costs, and support organizational change.
PinkBASELINE, a workshop-based consultant-led assessment, enables an organization to establish a gap assessment against best practices and rapidly identify a series of tangible improvement actions.
PinkSELECT supports your organization by providing a vendor-neutral and cost-effective methodology and set of templates for conducting a tool selection process while leveraging Pink’s industry experience.