About Pink

We are the Integrated ITSM Experts!

Who We Are

We Lead the Way!! A premier global training, consulting, and conference service provider, Pink Elephant has an undisputed reputation for leading the way. We are proud of our pioneering and innovative spirit, which has enabled us to introduce and spearhead many revolutionary concepts and programs since 1980.

What We Do

Training & Certifications

Business, leadership, and IT service management training programs are available online, in-house, or in a classroom.

Find A Course


Business and process management consulting are available from professionals who are highly regarded experts in their fields.

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Special Events

Our content-rich, comprehensive, and industry-leading conference is considered the world’s #1 IT Service Management conference and exhibition.

Attend An Event

Online Resources

Our online resources and tools help expedite IT service management change and focus on business results.

Access Tools

Where We Are – Global Presence

Pink Elephant is an international company with offices and/or partners in all major global regions, including Canada, USA, Mexico, United Kingdom, The Netherlands, South Africa, Trinidad & Tobago, Australia, and New Zealand. For full contact details, click here


Pink Elephant’s course materials and instructors are accredited by the following organizations:
  • Professional Designations for:
    • Business Relationship Management
    • Organizational Change Management
    • Our Agile portfolio that includes Agile Scrum Essentials, Agile Scrum Master, and Agile Scrum Product Owner
    • Our DevOps portfolio that includes DevOps Essentials, DevOps Engineer, DevOps Leadership, DevOps Site Reliability Engineer, and DevSecOps – Integrated Security into DevOps
    • Integrated IT Service Management
    • IT Asset Management
    • IT Service Management Essentials
    • Our Lean IT portfolio that includes Lean IT Essentials, Lean IT Kaizen, and Lean IT Leadership
  • GamingWorks for the five business simulations workshops:
    • Agile Project Management in Action: The Challenge of Egypt
    • DevOps in Action: The Phoenix Project
    • IT/Business Alignment in Action: Grab@Pizza
    • ITSM In Action: The Apollo 13
    • The Integrated Service Management Experience: MarsLander®

Pink Elephant instructors are further qualified to teach specific courses in accordance with Pink Elephant’s certified trainer program. In addition to the third-party requirements defined by the accreditation bodies listed above, each training course or workshop we offer has specific instructor standards defined internally by Pink Elephant. These include:

  • Detailed familiarity with all content, materials, and standards for the product – verified by testing
  • Successful completion of the Train-the-Trainer program for the product
  • Successful co-delivery of the product with a certified instructor
  • Successful solo delivery of the product, monitored by a certified instructor
  • Sign-off by a certified instructor
  • Ongoing performance standards that must be met

Pink Elephant course attendees are also eligible to receive credits from the following organizations:

To learn more about Pink Elephant’s services, call us at 1-888-273-PINK.