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Collectively, our highly respected and sought-after consulting team has close to four decades of real-world experience and deep knowledge of business and ITSM best practices. Over these many years, we have helped a multitude of organizations with many different types of process improvement initiatives.

Our approach using The integratedITSM™ System, which promotes integration between IT management and business process, and also integration between key IT service management processes, has proven highly successful.

We provide a full life cycle of solutions in our assessments, strategic planning, implementation, and continuous improvement coaching and guidance. We apply a holistic approach considering the people, process, product, and partner aspects unique to your organization and will transfer knowledge and skills to you and your team, working with you hand-in-hand every step of the way.

Yes, we do this virtually too! We can meet with you onsite at your location or engage with you remotely and virtually – we have had successful results and highly satisfied customers using both approaches.

Contact us at info@pinkelephant.com, 1-888-273-PINK, or the Chat window below to discuss how we can help you with your projects to implement integrated ITSM best practices.

PinkSCAN™ Consulting Service

Pink Elephant performs an IT Service Management (ITSM) process maturity assessment using PinkSCAN – an ITSM process assessment methodology and online toolset created by Pink. This consulting service will provide insight into your current process maturity levels along with recommendations for improvement.

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PinkREADY is a transformation program, risk identification, and mitigation planning service that enables customers to realize the promised benefits of their programs and projects, avoid unnecessary costs, and support organizational change.

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PinkBASELINE, a workshop-based consultant-led assessment, enables an organization to establish a gap assessment against best practices and rapidly identify a series of tangible improvement actions.

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PinkSELECT supports your organization by providing a vendor-neutral and cost-effective methodology and set of templates for conducting a tool selection process while leveraging Pink’s industry experience.

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What Our Customers Are Saying

"Pink’s consultants are the best in the business. An amazing combination of expertise, knowledge, strategy and professionalism."