Upcoming Webinars


Please check back at a later date to view one of our webinars or click here and subscribe to our e-bulletin to get an e-mail notification!



5 Easy Steps for Passing Certification Exams
David Ratcliffe, President, Pink Elephant
Felipe Villegas, Managing Director, Professional Designations
The 9 Essential Building Blocks for Successful ITSM Process Management
Matthew Bowles, Principal IT Management Consultant, Pink Elephant
Why Lean & Agile Scrum Are Important for Ongoing ITSM Success
Troy DuMoulin, VP, Research & Development, Pink Elephant
What It Really Takes to Establish and Manage a Highly Effective Change Management Process
Matthew Bowles, Principal IT Management Consultant, Pink Elephant
How to Become An Effective IT Business Leader
Charlie Miles, Principal IT Management Consultant, Pink Elephant
STOP! Don’t Commit To A New ITSM Tool Until After This Webinar!
Charlie Miles, Principal IT Management Consultant, Pink Elephant
George Spalding VP & Executive Consultant, Pink Elephant
What It Really Takes to Establish and Manage a Highly Effective Request Management Process
Jennifer Wels, Senior IT Management Consultant, Pink Elephant
Value Stream Mapping Techniques for Optimal Workflow
Graham Furnis, IT Management Consultant, Pink Elephant
Troy’s Secret Lean IT Strategies for Improving ITSM Performance
Troy DuMoulin, Vice President, Research and Development, Pink Elephant
Using the 20/20 Model For Effective Leadership and Successful Organizational Change
Robin Hysick, Senior IT Management Consultant, Pink Elephant
Navigating the Future of ITSM with AI – Panel Discussion
Facilitator:
David Ratcliffe, President, Pink Elephant
Troy’s Secret Strategies for IT Success through the Service Catalog
Troy DuMoulin, Vice President, Research and Development, Pink Elephant
Unlocking IT Success with Cascading Goals and a Balanced Scorecard
Matthew Bowles, Principal IT Management Consultant, Pink Elephant
The integratedITSM™ System
Troy DuMoulin, VP, Research & Development Pink Elephant
AI Augmented ITSM
Troy DuMoulin, VP, Research & Development Pink Elephant
The Key Role of the IT Business Relationship Manager
George Spalding, VP & Executive Consultant, Pink Elephant