5 Easy Steps for Passing Certification ExamsDavid Ratcliffe, President, Pink Elephant
Felipe Villegas, Managing Director, Professional Designations
The 9 Essential Building Blocks for Successful ITSM Process ManagementMatthew Bowles, Principal IT Management Consultant, Pink Elephant
Why Lean & Agile Scrum Are Important for Ongoing ITSM SuccessTroy DuMoulin, VP, Research & Development, Pink Elephant
What It Really Takes to Establish and Manage a Highly Effective Change Management ProcessMatthew Bowles, Principal IT Management Consultant, Pink Elephant
How to Become An Effective IT Business LeaderCharlie Miles, Principal IT Management Consultant, Pink Elephant
STOP! Don’t Commit To A New ITSM Tool Until After This Webinar!Charlie Miles, Principal IT Management Consultant, Pink Elephant
George Spalding VP & Executive Consultant, Pink Elephant
What It Really Takes to Establish and Manage a Highly Effective Request Management ProcessJennifer Wels, Senior IT Management Consultant, Pink Elephant
Value Stream Mapping Techniques for Optimal WorkflowGraham Furnis, IT Management Consultant, Pink Elephant
Troy’s Secret Lean IT Strategies for Improving ITSM PerformanceTroy DuMoulin, Vice President, Research and Development, Pink Elephant
Using the 20/20 Model For Effective Leadership and Successful Organizational ChangeRobin Hysick, Senior IT Management Consultant, Pink Elephant
Navigating the Future of ITSM with AI – Panel Discussion
Facilitator:
David Ratcliffe, President, Pink Elephant
Troy’s Secret Strategies for IT Success through the Service CatalogTroy DuMoulin, Vice President, Research and Development, Pink Elephant
Unlocking IT Success with Cascading Goals and a Balanced ScorecardMatthew Bowles, Principal IT Management Consultant, Pink Elephant
The integratedITSM™ SystemTroy DuMoulin, VP, Research & Development Pink Elephant
AI Augmented ITSMTroy DuMoulin, VP, Research & Development Pink Elephant
The Key Role of the IT Business Relationship ManagerGeorge Spalding, VP & Executive Consultant, Pink Elephant