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Search Results for "Overview"

How To Define & Implement A Service Catalog

The course goes beyond the ITIL® theoretical guidance for Service Catalog Management and focuses on explaining how to plan for, design, build, implement and mai...

Integrated Service Management Essentials™

Diving much deeper than the overview course, this 2-day certification course demonstrates how the practices of Lean, Agile, DevOps and ITIL work together with p...

Integrated Service Management Overview

This 1-day non-certification course provides an overview of how proven ITSM capabilities and Lean, Agile and DevOps practices can work together to strengthen IT...

IT/Business Alignment In Action: Grab@Pizza

IT business alignment comes to life! Your team’s IT department at Grab@Pizza must organize your IT capabilities to enable business goals and address an urgent p...

ITIL 4 Foundation