ITIL® 4 Leader – Digital & IT Strategy

ITIL® 4 Leader – Digital & IT Strategy

This course is one of three required to obtain the ITIL 4 Strategic Leader (SL) designation. See the chart below.


TWO ITIL 4 DESIGNATIONS

There are now two ITIL 4 designations that have replaced ITIL v3’s “ITIL Expert”.

As part of the ITIL 4 certification scheme introduced in early 2020, ITIL Expert, which was ITIL v3’s only designation, was replaced by:

  • ITIL 4 Managing Professional (MP)
  • ITIL 4 Strategic Leader (SL)

ITIL 4 STRATEGIC LEADER (SL) DESIGNATION

Achieving the ITIL 4 Strategic Leader (SL) designation (right-hand component of the image) demonstrates that you have a clear understanding of how IT influences and directs business strategy.

In acquiring the designation, you will learn how to create a culture of continual improvement by utilizing ITIL’s service value system (SVS) model and its many components together with Lean, Agile, and DevOps. There is also a focus on building an innovative culture and balancing legacy technologies with ways of working with new and emerging ones.

Click here to read the blog post with more about the ITIL 4 Strategic Leader (SL) designation.


ITIL 4 LEADER: DIGITAL AND IT STRATEGY – COURSE OVERVEW

ITIL 4 Leader: Digital and IT Strategy is a four-day certification course and is at the core of the ITIL 4 Strategic Leader (SL) designation.

The course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success. This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among IT business leaders and aspiring leaders.

The course is unique in that it is a very hands-on and interactive course that includes case-study assignments that are graded in-session and that contribute to the final exam mark.

ITIL 4 Certification Scheme – Pink Elephant
LEARNING OUTCOMES

The main focus of the course agenda is on the following ITIL 4 practices:

  • Architecture Management
  • Measurement and Reporting Management
  • Risk Management
  • Service Financial Management
  • Strategy Management
  • Workforce and Talent Management

You will also gain a clear understanding of:

  • How to relate the concepts of digital and IT strategy, the service value system (SVS), and the service value chain, as well as explain how they work together to create value in markets that are being transformed by digital and information technology
  • Why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy they will need to master as they make these changes
  • How an organization uses their digital and IT strategy to remain viable in environments disrupted by digital technology
  • The strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • The risks and opportunities of digital and IT strategy
  • The steps and techniques involved in defining and advocating for a digital and IT strategy
  • How to implement a digital and IT strategy
WHO SHOULD ATTEND?

This course is for IT and business directors, heads of departments, aspiring business leaders, and other business professionals across the organization who are looking for guidance that will help them craft a digital vision, shape an IT and business strategy, and drive organizational change.

PREREQUISITES

You are required to have successfully attained your ITIL 4 Foundation certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the ITIL 4 Foundation certification course, click here.

CASE STUDY, EXAM, AND CERTIFICATION

  • ITIL 4 Leader: Digital and IT Strategy includes four case study assignments that are graded in-session and a multiple-choice exam taken subsequent to the training course.
  • Candidates must pass all the case study assignments to take the exam. This will be confirmed to candidates by the trainers before the end of the training.
  • Candidates who fail to complete the case study assignments in-session may be given an additional individual written assignment that is based on the same case study.
  • After completion of this course, you may apply for self-directed learning PDUs through PMI. Letter of attendance is available upon request.
COURSE E-MATERIALS

Materials for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.

MULTIPLE OPTIONS FOR HOW YOU CAN ATTEND THIS COURSE

If you would like more information on any of these options below, please call us at 1-888-273-PINK, email us at info@pinkelephant.com, or ask your questions via our convenient Chat window at the bottom-right corner of this page.

Training Method Description Purchase Options
Self-Paced Online (SPO)
Available late November 2022
Learn at your own pace from your computer, anywhere at any time. Get the FULL course in e-learning format for 12 months. If you are an individual:
  • Purchase below in the shopping cart.
If you are looking to train your team:
  • Purchase a Team SPO Training Pass – purchasing your seats in bulk means volume discounts, which vary depending on how many seats you purchase at once.
To get a quote, open the Chat window below, or get a quote here.
Public, Virtual Web-Based On specific dates throughout the year; hosted live, online, with our expert instructor. If you are an individual:
  • Purchase below in the shopping cart.
If you are looking to train your team:
  • Purchase a Team Public Training Pass – purchasing your seats in bulk means volume discounts, which vary depending on how many seats you purchase at once.
To get a quote, open the Chat window below, or get a quote here.
Team Training On dates convenient to you; exclusively for your team, hosted live online or at your location with our expert instructor.

Get a quote to train your team – open the Chat window below, or contact info@pinkelephant.com.

SHOPPING CART

View terms and conditions related to public courses.

Fees do not include applicable tax, which is payable for all events presented in Canada.

To purchase the ITIL 4 Leader – Digital & IT Strategy course, select one of the options below:

Option 1 – ITIL Strategic Leader (SL) Pass

This course is part of the ITIL 4 Strategic Leader (SL) Pass. To purchase the bundle, select one of the options below:

How Name Pass Fee
Self-Paced Online
Self-Paced
ITIL 4 Strategic Leader (SL) Pass – Self-Paced Online USD 1,850.00 Add To Cart
Public Dates - Virtual Classroom
Virtual
ITIL 4 Strategic Leader (SL) Pass – Live, Virtual Courses USD 6,020.00 Add To Cart
Option 2 – Virtual, Live Team Training
On dates convenient to you; exclusively for your team, hosted live online by our expert instructor. Get Quote
Option 3 – Team Training Pass
Purchase your seats for public courses in bulk and save up to 30%. Your staff do not have to attend course(s) together. Get Quote
Option 4 – Self-Paced Online

(Available Late November 2022) Learn at your own pace from your computer, anywhere at any time.

How Name Where Course Fee  
Self-Paced Online
Self-Paced
ITIL 4 Leader – Digital & IT Strategy Anywhere USD 1,025.00 Add To Cart
Purchase more than 10 self-paced online courses at one time and get volume discounts. Get Quote
Option 5 – Public Courses

On specific dates throughout the year; hosted live, online, with our expert instructor. To purchase only the ITIL® 4 Leader – Digital & IT Strategy course, select one of the options below.

Do you need a quote as part of your approval process? Get Quote
Purchase Course
Course Summary

Duration:
Public/In-House: 4 Days
Self-Paced Online: 12 Months

Formats Offered:
Self-Paced Online
Available November 2022

Public
  • Live Classroom
  • Web-Based
In-House
  • Live Classroom
  • Web-Based

Exam Provider:
PeopleCert

Purchase Course
Course Dates for ITIL® 4 Leader – Digital & IT Strategy
How
When
Where
Course Fee
Self-Paced Online
Self-Paced
Anytime
Anywhere
USD 1,025.00
Public Dates - Virtual Classroom
Virtual
Oct 03-06 2022
Web-Based
USD 3,295.00
Public Dates - Virtual Classroom
Virtual
Dec 12-15 2022
Web-Based
USD 3,295.00
Public Dates - Live Classroom
Public
Feb 23-26 2023
Las Vegas, NV
USD 3,895.00
Public Dates - Virtual Classroom
Virtual
Apr 24-27 2023
Web-Based
USD 3,295.00
Public Dates - Virtual Classroom
Virtual
Jul 31-03 2023
Web-Based
USD 3,295.00
Public Dates - Virtual Classroom
Virtual
Nov 06-09 2023
Web-Based
USD 3,295.00