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Agile Scrum Essentials

This certification course focuses on fundamental principles and concepts of both Agile and Scrum. Learn Agile Scrum techniques, through practical examples that ...

Enabling integratedITSM™ with DevOps, Agile & Lean

This 2-day certification course demonstrates how the practices of DevOps, Agile, and Lean work together with proven organizational change management principles ...

IT/Business Alignment In Action: Grab@Pizza

IT business alignment comes to life! Your team’s IT department at Grab@Pizza must organize your IT capabilities to enable business goals and address an urgent p...

IT Business Leader

The 2-day IT Business Leader certification course focuses on the integration of IT organizations with other business areas through Integrated ITSM™.

IT Business Relationship Manager

This certification course features a new and dynamic framework and maturity model focused on the tools and best practices needed to effectively apply the core p...