PinkVERIFY™ Certified ITIL 4 Toolsets

The tools listed below meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.

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BMC Helix 21.05
PinkVERIFY ITIL 4
14 Practices
CE CPM IM IPM IAM
KM MEM PM RM SCM
SCOM SD SLM SRM

Aranda Service Management (ASMS) version 9
PinkVERIFY ITIL 4
11 Practices
CE IM IPM IAM KM
PM SCM SCOM SD SLM
SRM

Ivanti Service Manager v 2020.3
PinkVERIFY ITIL 4
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

Matrix42 Enterprise Service Management 10.0.3
PinkVERIFY ITIL 4
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

Alemba Service Manager V10
PinkVERIFY ITIL 4
9 Practices
CE IM IAM KM PM
SCM SCOM SLM SRM

ServiceDesk Plus (Cloud V2370)
PinkVERIFY ITIL 4
4 Practices
CE IM PM SRM

Senju/SM 2021.0.3
PinkVERIFY ITIL 4
4 Practices
CE IM PM RM

NetkaQuartz Service Desk X v1.0.0
PinkVERIFY ITIL 4
1 Practice
IM

   
AM = Availability Management PJM = Project Management
CPM = Capacity and Performance Management RM = Release Management
CE = Change Enablement SCM = Service Catalog Management
DM = Deployment Management SCOM = Service Configuration Management
IM = Incident Management SCTM = Service Continuity Management
IPM = Infrastructure and Platform Management SD = Service Desk
IAM = IT Asset Management SFM = Service Financial Management
KM = Knowledge Management SLM = Service Level Management
MEM = Monitoring and Event Management SRM = Service Request Management
POM = Portfolio Management SVT = Service Validation and Testing
PM = Problem Management WTM = Workforce and Talent Management


View the list of PinkVERIFY certified ITIL v3 toolsets.