Fall Education Schedule

NEW Certification Course: Introduction to Integrated IT Business Management™

We are excited to introduce an industry-first certification course!

Introduction to Integrated IT Business Management ™ is an industry-exclusive certification course designed for IT professionals to gain an understanding of the Integrated IT Business Management™ approach, which involves connecting multiple business processes into a single unified system.

The course covers the role of business and IT leadership in IT service management, the common ITSM processes that organizations use to manage their IT services, and the enablers that organizations use to support their ITSM processes. This includes organizational change management, Lean, Agile, Scrum, and DevOps. Attendees will learn how these practices can support integrated IT business management and help organizations achieve their business goals.

Want to learn more? Click here to read the detailed course description.

Upcoming Course Dates:

Public Dates - Virtual Classroom
Virtual Class
Sept 13, 2023
Public Dates - Virtual Classroom
Virtual Class
Nov 9, 2023

Fall Education Schedule – September to November

Take a look at our upcoming live, instructor-led, virtual certification courses.

Certification Courses Live, Virtual Course Dates Self-Paced Online
Rave Reviews! Integrated IT Service Management™ Essentials September 25-27
October 30-1
IT Business Relationship Manager™ September 11-13
November 1-3
Introduction to
Integrated IT Business Management™
September 13
November 9
Problem Management: Root Cause
Analysis Specialist
September 18-19
Agile Scrum Essentials™ September 28-29 🗸
Lean IT Essentials™ October 23-24 🗸
Organizational Change Management October 23-25 🗸
Service Catalog Specialist™ November 6-7 🗸
IT Asset Management Essentials November 13-15 🗸
Integrated IT Service Management™
with DevOps, Agile & Lean
November 16-17 🗸
IT Performance & Improvement Management™ November 27-28
IT Business Leader™ November 30-1

Click here to view the full education schedule for 2023.

NEW! 'Integrated IT Business Management™' Designation Scheme

Click on image to enlarge.

Aimed at galvanizing IT professionals to become strong internal business partners within their organizations, the certification courses included in the scheme provide participants with very meaningful business and IT service management knowledge that will help you understand the complexities of a truly ‘integrated’ business and ITSM system across the three levels present in every organization – operational, tactical, and strategic.

Click here to read more about it.

Special Offers – Always Available

Team Training

Purchase your seats for public courses in bulk and save up to 20%. Your staff do not have to attend course(s) together.

Live, Virtual, or In-Person Team Training

Train a team all at once and save! On dates convenient to you; exclusively for your team; hosted live online or in-person by our expert instructor.